1. Speak to people: There is nothing as nice as a cheerful greeting.
2. SMILE: It takes 72 muscles to frown and 14 to smile.
3. Call people by name: Everyone is pleased when you remember his name.
4. Be friendly & helpful: and others will respond in like manner.
5. Speak & act: as if everything you do is a genuine pleasure.
6. Be genuinely interested in people.
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